1. Measure and record the organisation’s energy use monthly. 

2. Have an energy management plan to reduce energy which is reviewed monthly (including switching to renewable energy).

3. Have a time-bound plan that aims to measure all relevant categories of Scope 3 emissions. 

4. Measure and record the organisation’s waste production and its different streams monthly. 

5. Comply with all waste and water treatment legislation and any other environmental licensing/legislation relevant to your organisation/industry.

6. Have a waste management plan to reduce waste production which is reviewed monthly.

7. Measure and record the CO2 emissions of organisation-related travel annually (including employee commuting and business travel).

8. Calculate and record the organisation's Scope 1 and Scope 2 CO2 emissions annually.

9. Analyse how the organisation interacts with water, including how and where water is withdrawn, consumed, and discharged, and the water-related impacts the organisation has caused. 

10. Have a water management plan to reduce water use which is reviewed monthly.

11. Measure the percentage of local suppliers and upstream transportation methods annually.

12. Have an action plan that is time-bound to improve the percentage of local purchases and emissions from the transportation of products that are reviewed bi-annually. 

13. Analyse the environmental impact of products when used/disposed of by the customer and include recommended actions to customers on the use and disposal method of the product.

14. Have an action plan which is time-bound to reduce emissions from employee commuting and business travel.

15. Analyse if the organisation’s operations originate significant emissions to air (e.g., oil & gas, energy, transportation, chemical, including ozone-depleting substances).

16. Analyse the organisation’s products and services to observe circular economy principles and develop justifications for products and services that don’t meet these principles.  

17. Measure and analyse the environmental impact of all raw materials and develop an action plan to replace some/all materials with eco/organic materials. 

18. Analyse the environmental impact of all packaging and develop an action plan to replace and reduce packaging. 

19. Assess the organisation’s impacts and risks on nature and ecosystems (local to global) which includes deforestation and land degradation.

20. Engage with suppliers on their sustainability mission and ensure they are attempting to reduce their carbon footprint and address ecosystems and biodiversity impact.

21. Examine if there are any risks of soil/water contamination resulting from the activities of the organisation. 

22. Have an action plan that is time-bound to address the organisation’s impact on nature and ecosystems (local to global) which is reviewed annually (e.g. certified eco-cleaning products).

23. Act in accordance with the safe use, storage and disposal of hazardous/toxic chemicals and substances. 

24. Have a sustainability training programme in place for all employees, including the formation of an internal ESG team that meets regularly.

25. Measure & record employee satisfaction & well-being bi-annually.

26. Measure & record employee turnover rates, new hire rates, promotion rates and return to work from parental leave rates by gender bi-annually.

27. Design strategies to reduce employee turnover and improve talent retention.

28. Measure & record customer satisfaction bi-annually.

29. Measure the % of employees that have received performance and career development reviews and offer opportunities for CPD.

30. Measure gender equality within the workforce (% split of genders and salaries).

31. Measure diversity (race, sexuality, religion and/or culture) within the workforce.

32. Pay a minimum of the national living wage to all employees and subcontractors and ensure all employees have formal contracts of employment.

33. Analyse health and safety standards of all employees (full-time, part-time, contractors…) and consumers regularly and provide training on H&S. 

34. Analyse possible risks of violations of human rights when dealing with people: employees, customers, contractors, supply chain, and the wider community (including analysing the forced and child labour risks and the rights of indigenous people).

35. Measure and report workplace incidents and accidents (including discrimination incidents), and corrective actions taken.

36. Measure the social impact (positive or negative) that the organisation has on the local community and develop a plan to improve annually. 

37. Conduct risk assessment for employees, suppliers, and customers.

38. Have a well-being/benefits programme for all employees (full-time, part-time, temporary) which at a minimum includes all employee rights/policies in the organisation’s country (parental leave, sick leave, retirement, health insurance…).

39. Have an environmental policy which includes annual targets commitments and measurable goals.

40. Have a detailed policy ensuring the health and safety of customers and employees (including casual workers, and volunteers).

41. Have a detailed policy for data protection, privacy, and security.

42. Have a comprehensive policy that identifies and addresses human rights, labour standards, sexual harassment, indigenous people’s rights, and modern slavery risks. 

43. Follow all the mandatory compliance concerning product service information and labelling.

44. Have a code of ethics that includes human rights and animal welfare and a responsible purchasing policy for suppliers.

45. Be transparent about ethical financing, where taxes are spent and practice responsible transparency and accountability to all stakeholders (including tax strategy, report of political contributions, direct economic value generated and distributed, financial assistance received from the government…).

46. Ensure no involvement in any illegal practices in the past three years (corruption, fraud, bribery), have an anticorruption policy and offer training about anti-corruption procedures.

47. Ensure no conflicts of interest when choosing the board members and analyse the board diversity and gender equality.

48. Communicate ESG/sustainability/CSR values and targets on the website/annual report.

49. Have a policy that supports freedom of association, the right to organise, and collective bargaining.

50. Have a policy for innovation and ensure all newly developed products or services follow ESG standards.