Hospitality, we have to be open to change!

Nov 09, 2020
 

As adults, and in particular as professionals in our industry, it is hard to admit that there might be a better way to do things.

We have to be open to change.

We have to be whiling to admit the errors of our ways, and learn a new skill that will allow us to run more efficient businesses.

We have to be whiling to change the way we have always done things.

What if I was to tell you there are things you can do right now, today, without the need of capital investment to reduce your Hotel’s carbon footprint and SAVE YOU MONEY every day?

Would it be worth to dedicate some time this week to learn how?

The secret is that it all starts with behavioural change, with a willingness to learn something knew and apply it to your daily routine.

Changing yours and your team’s behaviour might seem an impossible task, but it is no different than training a brand new employee. If someone joins your team, you will be telling them about your company’s mission, your customer service promise, how you operate on a regular basis and what are their daily tasks to complete.

When you implement an environmental management system at your property, you will need to embed new systems and processes to your team’s daily routines, that will ensure you are only using the utilities you need to run your business, without wasting them.

The 50 Shades Greener Method to implement an Environmental Management system at any business or household goes through 4 phases:

  1. Measurement
  2. Observation
  3. Implementation
  4. Monitoring & Reporting.

The building any business resides on uses energy & water and produces waste of some type, that is undeniable.

But when was the last time you took time out of your day to measure your utilities output?

When you measure something, you can manage it, and when you manage something, you have the ability to reduce it. 

Coming out of COVID19 is going to be a very difficult time for the Hospitality industry in general. It is during this quiet period of business levels, that we need to take advantage and LEARN new skills, learn how to run a more efficient business in terms of energy & water use, and waste production. So that when our beloved industry re-opens, we are better upskilled employees and managers, with an added commitment to reduce our impact on the environment.

Getting started is the hardest part, admitting we can learn something new and run better businesses than before, we have to be open to change.

Pop me an email at any stage if you are ready to get started on [email protected]

 

Raquel

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